Microsoft Update (KB951748) & ZoneAlarm
Those users who have recently installed the Windows update that are using Zone Alarm or Zone Alarm Security Suite, you will probably be already aware your internet connection has just died with sad regret!
Why is this you’re asking? I discovered Microsoft’s new Security Update for Windows XP (KB951748) is rendering incompatible with Zone Alarm, therefore making users have loss of internet connection.
As a result ISP’s and Microsoft are inundated with calls over their loss of internet connection. Zone Alarm report’s that they are investigating the problem and either uninstall the recent MS update till they can get it fixed: Zone Alarm Forum.
This however will cause security risks with the computer as well, so another option is to set your Internet Zone Security slider from High to Medium. Both options are a risk of security however it will at least get your connection back working for the time being, until Zone Alarm can resolve this issue. Good Luck!
1 comment July 8th, 2008